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Carta exists in a fast-paced, complex and competitive industry. We work and partner with some of the largest brands in the world. We’ve built a talented team that accomplishes great things at a remarkable pace. Our business is constantly evolving—so there is huge scope for growth and plenty of possibilities for exploration. Are you up for a challenge?



Current job openings at Carta Worldwide

Click or tap the titles below to get complete information on each position.

Project Manager

Charlottetown, PE
Full-time
Salary: $55,000.00 to $75,000.00 /year


The Position

Reporting to the Head of Delivery the Project Manager will be responsible for:

    • Ensuring that the client requirements are deliverable within the technical, functional, regulatory and commercial architectures.
    • Owning and managing the delivery of the contracted programme to the agreed requirement.
    • Primary client contact during the delivery cycle
    • Managing the setup of any 3rd party organisations, functions or architectures required by the agreed requirement.
    • Management of the testing and acceptance phase of the programme.
    • Implementation of any new or amended processes associated with a client requirement.
    • Obtaining sign off for all relevant parties including clients, issuers and any other organisations prior to putting the program live.
    • Management of the transition to live operation.
    • Managing any changes to the scope of the project during the delivery cycle.
    • Liaison with the Account management and Commercial teams to manage impacts and risks associated with change management activities.
    • The position will have ownership of all day to day activities listed above for specific clients.

New and revised processes are constantly required to support the client functions and it is expected that these Project Managers will be involved in the development of these processes.

The Project Manager will be the key individual around whom new Carta program deliveries will be managed it is expected that the individual selected will contribute to the ongoing improvement of the Carta delivery team with proactive suggestions and actions.

Desired Skills & Experience

The ideal candidate will have strong experience of similar roles in a fast growing B2B2C focused company utilising real time IT and customer service systems.

Prior payments industry knowledge is essential, and Scheme experience would be preferred but is not mandatory.

The ability to identify gaps in processes and design and implement effective solutions is critical.

The candidate will have a positive, up-beat approach and are an excellent communicator, able to build effective relationships at all levels, externally with clients as well as internally with colleagues. Entrepreneurial, enthusiastic and very much a self-starter the candidate will bring significant value to the company from day one.

Key Account Analyst

Charlottetown, PE
Full-time
Salary: $45,000.00 to $60,000.00 /year


The Position

  • • Support account management in preparing customer documentation (SOWs, Work Orders, Change requests, Quarterly Reports, etc. ).
  • • Oversee weekly status reports.
  • • Provide monthly analysis of account performance against key metrics/indicators related to client revenues, roadmap progress, and Carta performance against project delivery, and operations (SLA and incident management).
  • • Provide weekly updates on accounts.
  • • Draft quarterly business reviews covering all aspects of the Carta/Client relationships.
  • • Collate information from Operations, Delivery and Support to prepare weekly status reports for managed accounts.

Desired Skills and Experience

  • • Graduate level with or without professional experience.
  • • Good interpersonal skills and an ability to build rapport within the Carta team and potentially with customers.
  • • Good communication skills (Phone, email, Forums, etc.).
  • • Good numeric skills.
  • • Organised approach to work.
  • • Hardworking with a strong work ethic.
  • • The role offers to potential to become more and more customer facing over time.



IT Security Administrator

Charlottetown, PE
Full-time
Salary: $50,000.00 to $65,000.00 /year


IT Security Administrator advocates for financial industry leading best practices for security risk management, IT controls and vulnerability audits. Assists in performing capability and cyber/information security assessments. Evaluates complex business and technology risks. Implements internal controls and processes to mitigate risks. Responsible for exceeding PCI specification for the establishment, implementation, support and administration of infrastructure. Conducts research and expands knowledge on latest cyber security technologies, standards and best practices.

Requirements

    • Strong understanding of PCI DSS 3.2 and related standards/processes
    • 5+ years in Linux/Windows server administration (preference given for AIX)
    • 5+ years database administration (preference given for Oracle 12, MSSQL)
    • VMware, ESXi 5.5/6, VCenter
    • Experience with scripting languages
    • Experience with TSQL / PL SQL
    • 3+ years network administration and maintenance (preference given to CCNA)
    • In-depth understanding SSEPM / MCAFEE antivirus
    • In-depth understanding of SAN maintenance and administration

Responsibilities

    • Work closely with Security, Compliance, System and DB Administrators in a team environment; and communicate with team members in an effective way;
    • Assist in management and administration of system, network, storage and database infrastructure;
    • Plan, document, execute and assess security patches and upgrades on production networks and infrastructure;
    • Analyze performance, modifying configuration parameters to improve baselines and effectively utilize system resources;
    • Establish and enforce security standards to ensure that all infrastructure design and configuration is produced with proper integrity, security and performance;
    • Manage test and pre-production networks to maintain EXACT-REPLICA status;
    • Liaison between the development and IT/Security team identifying points of failure, installing binaries and testing services; and
    • Deep review of log files, scanning for and identifying patterns related to compromised security, erroneous configuration and degraded performance.

IT Compliance Administrator

Charlottetown, PE
Full-time
Salary: $55,000.00 to $75,000.00 /year


IT Compliance & Security Administrator strengthens security processes and cultivates a security-aware culture across internal departments and offices that span the globe. Responsible for supporting and maintaining information security management, leadership and strategic direction for IT security encompassing all infrastructure and software applications with an strong emphasis on PCI compliance. Able to integrate people and processes and are a strategic problem solver. Recommend solutions / processes to mitigate cyber, information and insider risks, strengthen defenses and reduce vulnerabilities for corporate, development, internal and external facing systems and services.

Requirements

    • 3+ years hands on experience in information security management.
    • Fluent in PCI DSS Requirements 1 – 12.
    • Strong understanding of TCP/IP.
    • Able to perform network analysis and inspection.
    • Confident with IPS/IDS and VPN.
    • Demonstrable experience with network technologies and related segmentation strategies.
    • Familiar with SIEM products and log management.
    • Strong written and verbal communications skills.
    • 1+ years experience performing penetration testing of network, application and IT resources.
    • Previous experience in ISO, QSA, CISP QPASP considered an asset.

Responsibilities

    • Collect and document evidence for PCI DSS across multiple data centers and departments;
    • Manage security event systems, security event log consolidation and monitoring;
    • Manage malware and antivirus detections / prevention solutions, enterprise auditing, network vulnerability assessment, network penetration tools and methods;
    • Incident response planning, business continuity planning;
    • Develop security awareness and secure coding team building exercises and training programs;
    • Maintain and improve escalation flow and procedures;
    • Improve, harden and manage internal audit procedures and content to validate cyber and information security industry best practices;
    • Expand the complexity of IRP test / study scenarios;
    • Maintain key risk and performance indicators and thresholds for cyber / information security risks and controls;
    • Maintain a tactical cyber information security implementation and RCAs;
    • Document and maintain consistent common taxonomy for cyber and information security risk;
    • Harden post incident review processes;
    • Participate in cyber attack and recover simulation exercises.

IT Infrastructure Monitoring Analyst

Charlottetown, PE
Full-time
Salary: $50,000.00 to $65,000.00 /year


As our Lead IT Infrastructure Monitor Analyst, you will be responsible for leading and demonstrating first and second line support directly to our internal team using a combination of service managers and office communication tools. Our goal is to resolve the technical issue at initial contact and when necessary, escalate more complex issues to the relevant support channels.

You will be required to identify and redirect complex problems to proactively investigate and document the root cause, and if necessary, delivering workaround for business continuity and ultimately a permanent resolution.

Employees in this job function as information technology professionals serving as technical monitor experts and participate in or oversee a variety of analytical and technical assignments that provide for system and application monitoring, problem diagnosis and solutions documentation, support, and service management of a variety of hardware, software, and network products in an information technology production enterprise infrastructure environment.

Provides on site or remote access diagnoses and resolution of computer hardware and software problems using a highly integrated set of diagnostic tools and techniques utilizing a specialized set of diagnostic tools and elevated privileges.

Researches, analyzes, develops, and documents new processes and procedures to implement new support, service management and monitoring methodologies for use by IT Infrastructure Monitor Analysts to meet current and future problem resolution needs.

Complies and adheres to ITIL standards for service strategy and portfolio management.

Serves as technical and business expert providing support and training to IT Infrastructure Monitor Analyst.

Develops guidelines and techniques for new operational procedures for the support of monitoring databases, hardware systems, operating systems software, network systems software, security and client server systems.

Leads in the development of processes and procedures to be used by IT Infrastructure Monitor Analyst.

Serves as a liaison between other technical and security staff and management regarding service requests, usage, standards, security and other technical and compliance matters.

Variable 8 hour working day in a 24 x 7 x 365 office environment.

Takes ownership of issues and identifies appropriate solutions to resolve service incidents and requests.

Senior Oracle Database Administrator

Charlottetown, PE
Full-time
Salary: $70,000.00 to $90,000.00 /year


Carta’s Senior Oracle Database Administrator will provide strategic and technical leadership for Oracle infrastructure and projects to internal team. Liaison and effectively communicate with client/internal Oracle DBAs and stakeholders to support Oracle mirroring, replication, security and compliance. Responsible for exceeding PCI specification for the establishment, implementation, support and administration of Oracle infrastructure. Monitoring, troubleshooting, maintenance, backup, disaster recovery and support for all production and pre-production environments across multiple data centers circling the globe.

Requirements

    • Oracle Database 12c Release 2.
    • Oracle Forms and Reports 12c.
    • 7+ years in Unix/Linux environments, HP-UX and Red Hat Linux.
    • Database performance monitoring and tuning.
    • Oracle SQL, and PL/SQL;
    • PCI DSS 3.2 requirements 2, 3, 6, 7, 8 and 10.
    • 7+ years experience in installation, maintenance, patching and upgrades.
    • Knowledge of Unix scripting.
    • In-depth understanding of how Oracle acquires and manages resources.
    • In-depth understanding of Oracle security management.
    • Strong interpersonal, oral and written communication and high team spirit.

Responsibilities

    • Deal with clients in a courteous, respectful and professional manner;
    • Work closely with other DBAs in a team environment; and communicate with team members in an effective way;
    • Analyzes database performance, modifying DBMS parameters to improve throughput and effectively utilize system resources;
    • Ensures that database improvements are successfully implemented and monitored to increase efficiency;
    • Assists with impact analysis of any changes made to the database objects;
    • Enforces and maintains database constraints to ensure integrity of the database;
    • Administers all database objects, including tables, clusters, indexes, views, sequences, packages and procedures;
    • Establish and enforce security standards to ensure that all application design and code is produced with proper integrity, security and performance; and
    • Perform reviews on the design and code frequently to ensure the security standards and policy are being adhered to.

 

Ready to apply?

If you’re interested in applying for any of the positions listed above, please send your resume and cover letter to cartajobs@cartaworldwide.com, with the position you are applying for as your subject line.

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